Here is a link outlining UNHCR's change of approach to the people that they serve. The change looks at people of concern not as dependent beneficiaries who are to be saved and assisted, but rather as equal partners who have an active role in protecting themselves and organizing for their own basic needs. The document states the need for an attitudinal change within the organiztion. This is useful to me as I begin working with UNHCR's Community Development section.
http://www.unhcr.org/publ/PUBL/47f0a5a92.pdf
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